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Order Cancellation & Refunds

Changing & Cancelling the Order
Most orders you place on our web site www.globalvisionpub.com enter the shipping process fast so we can get your items to you as soon as possible.

If your order hasn't shipped:
You can cancel the order via our Customer Care 011-23261581 or feedback us through our website www.globalvisionpub.com/feedback along with your order reference number. The entire amount will be refunded.

If your order has already shipped:
Since orders in the shipping process cannot be modified, you'll need to refuse delivery or initiate a return when the item arrives. A refund will be done excluding the delivery charges.

Returns & Refunds
Books purchased from www.globalvisionpub.com are easily returned within 7 days after receipt of shipment in its original packaging for a refund (excluding shipping costs).

I received damaged/wrong/missing items
In case you have received any product which is defective from our side please intimate us within 3 days of receipt at our Customer Care 011 23261581 or send us feedback through our website www.globalvisionpub.com/feedback, we will certainly replace the product from our side and regret any inconvenience it may have caused you. We'll also pay the return shipping costs if the return is a result of our error.

I've returned my item; how soon will I receive my refund?

Once the carrier has received your item, you should receive your refund in 15-30 business days.

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